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From EPSS InfoSite

Because intranets have become commonplace, it’s easy to assume they’re well designed and usable. Unfortunately, most intranets have grown undirected and unchecked, like weeds in a garden. To dispel the myth that good intranet design just happens, let’s look at the rules that my colleagues and I follow when we design corporate intranets.

It’s too bad there isn’t more sharing of best practices for developing intranets — such a different set of challenges than say, developing an e-commerce site, and it’s nearly impossible to check out other intranet sites. The best points this article makes is 1)start slow and grow iteratively and 2)use guidelines. After things wrap with Intuit.com we’re gonna spend some time looking at developing templates and guidelines around here, which will be a considerable challenge, but a fun one.

This may sound like a no-brainer, but do you ever think about which user experience design work you do helps a company to earn money and which helps them to save money?